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ico-1  1yr warranty on
ico-3 14 day hassle free
returns policy

Terms of Trade

1. Shopping Policy 
This site and its content is made available for the purpose of shopping online. By ordering a product on this website, you agree to pay for the products ordered at the purchase price confirmed in the order confirmation e-mail you will receive from us after placing your order on our website. The price on our order confirmation e-mail will be calculated as follows :

+ Product price as displayed at the time of order (incl GST)
+ Courier charges (if applicable)
- any discounts (promotional discounts, etc.)
= Purchase price confirmed by order confirmation e-mail. is a trading division of Tika Marketing NZ Ltd and is based in Matakana, New Zealand.

Together with your delivery, you will receive a Tax invoice issued by Tika Marketing NZ Ltd showing the product price, delivery charges (if any) and discounts (if any).

While we make every effort to ensure the pricing is accurate, in the event of an error in our pricing we reserve the right to re-negotiate the price with the customer.

If you pay by credit card, the name that will appear on your cardholder statement will be
2. Money-back Guarantee 
You can return any product you have purchased from our website for a full refund or exchange within 14 days of purchase, no matter what the reason. The product must be returned unopened in its original condition with packaging and invoice. Please also include your bank details and reconfirm your address details for the refund. If you would like to upgrade your product, we will credit 100% of the payment towards the new product of higher value within 14 days of the purchase. In this case, you should still return the original purchased product unopened in its original condition with packaging and invoice.
Please note if goods are returned, the customer is responsible for the shipping cost.
3. Warranties 
Our products come with a minimum of 1 year warranty. Please keep the tax invoice you will receive with your delivery as proof of purchase.

Customer Service
Contact Us
  10 Wilson Rd
Warkworth 0981
New Zealand

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